Seasoned chief marketing and technology officer with over two decades of international experience leading digital transformation, customer experience, and marketing technology initiatives. Since 2017, he has been the strategic digital marketing and MarTech consultant at FranckArdourel, advising organizations while teaching at Santa Clara University and serving on the board of Solution Community. Previously, he held executive roles at EduZ/Knowledge Group Consulting, DNN Corp, Udacity, Airsoft Megastore, and 24 Hour Fitness, where he led groundbreaking digital and customer engagement strategies.

Mr. Ardourel holds advanced degrees in marketing, strategy, and computer science from the Sorbonne, IPAG Business School, and the American University, complemented by certifications in Data Science and Lean Six Sigma.

As an award-winning marketer, author, and educator, he continues to inspire through his books, civic contributions, and ambition to become a leading keynote speaker in customer experience and marketing technology.